We're passionate about transparency; We will document every outage, quirk and performance decrease that we are aware of here.
Resolved | Apr 25, 2018 | 21:20 GMT+01:00
We have isolated and resolved the issue causing slower than usual DNS lookups.
Please feed back to email@example.com if you experience any issues.
Investigating | Apr 25, 2018 | 20:51 GMT+01:00
We are aware of an issue with our core network in London based on servers provided by Digital Ocean which is causing DNS queries to take longer than usual to respond.
We hope to resolve this issue within our standard SLA.
Open | Jan 21, 2020 | 09:04 GMT+00:00
We have a partial outage in the primary data centre we use currently affecting:
NS1 - primary
NS2 - primary
We are currently investigating the cause of the downtime and anticipate it being back online within the hour.
Service is not affected as our DNS servers are globally distributed and have off site replication.
Closed | Jan 21, 2020 | 09:00 GMT+00:00
Open | Dec 21, 2018 | 16:36 GMT+00:00
Monitoring tools detected a short outage of less than 3 minutes on all 3 of our London based name servers provided by Digital Ocean.
The outage started at 16:36 and was fully resolved by 16:40.
DNS requests were re-routed to regional DNS servers in Frankfurt with a meaningful down time of no more than 15 seconds.